Need help?
E-mail support@takedose.app with the subject "PhaseBell" and include your app version and iOS version. We reply as soon as we can.
Sounds stop or are late with the screen locked
Check that the ringer/silent switch and volume are set, that Low Power Mode is not restricting audio, and that another app is not taking over audio. If it still happens, send us the iPhone model, iOS version and what was playing.
Restore a purchase
Open Settings → Restore Purchases (also on the paywall) while signed in to the Apple ID or Google account you bought with. No account is needed.
Refunds
Purchases are handled by Apple or Google. Request a refund from Apple at reportaproblem.apple.com or from Google through Google Play help.